The investigation spanned seven months and involved interviewing 78 witnesses, focusing on incidents occurring between 2005 and 2024. The production company Banijay stated that the weight of substantiated allegations made Wallace's return to the show unfeasible.

In light of these findings, Wallace issued a statement on social media denying several accusations. He acknowledged that his humor and language may have crossed lines at times, expressing remorse for any offense caused but contesting the portrayal of his character. In his now-removed statement, he referred to himself as the "cheeky greengrocer," highlighting that what was once deemed endearing may now be seen as problematic in a changing cultural landscape.