In brief
Japanese company Toto recommends users clean their high-tech toilet seats without toilet paper to avoid damaging the surface and creating micro scratches, as revealed by complaints on social media.
Toilets in Japan are known for their advanced features, such as heated seats, built-in music players, and automatic flush systems, but they come with a warning: avoid cleaning them with toilet paper. Toto, a leading Japanese manufacturer, recently cautioned users that wiping their toilet seats with this common bathroom staple can lead to micro scratches on the plastic resin surfaces. This alert follows a wave of social media posts where users expressed concerns about scratches and discoloration on their Toto toilet seats. A representative from the company explained to the Mainichi Shimbun newspaper that their bidet-style seats are crafted from plastic resin for its durability against detergents and versatility in shape. However, the recommendation against using toilet paper arises from the possibility of dirt becoming entrenched in the microscopic scratches created by such cleaning methods.Toto is not alone in this advisory. Various cleaning experts and lifestyle publications have echoed similar warnings, suggesting that users swap toilet paper for a soft cloth dampened with either tap water or a mild detergent. It is advised to steer clear of harsher cleaning solutions, including chemical thinners, or any abrasive materials that could further harm the seat's surface finish. While Toto is exploring options for more scratch-resistant materials in the future, they confirmed that no immediate changes are planned regarding the current product material. Their flagship product, the Washlet, boasts a range of features, including a lid that opens automatically, a built-in air dryer, and adjustable water pressure for the bidet function.These technologically advanced toilets are not just a common household fixture in Japan; they have become a notable attraction for foreign visitors and a point of cultural pride among locals, reflecting Japan's commitment to exceptional design and hospitality.
