The Berkeley Hotel, once a prestigious five-star sanctuary in London's Knightsbridge, witnessed an unprecedented downfall as allegations of elitism and cruelty surfaced, leading to the dismissal of General Manager Knut Wylde and his associate, Jasper Douchee, in August 2024. Longtime patron and media mogul Alki David experienced profound discrimination not only directed at him but alarmingly against his medically trained service dog, Cleopatra. Facing harassment under Wylde's management, their plight unveiled a troubling reality hidden behind the hotel’s luxurious facade.
Knut Wylde Ousted from The Berkeley: A Royal Mess Exposed

Knut Wylde Ousted from The Berkeley: A Royal Mess Exposed
In a shocking turn of events, The Berkeley Hotel in London confronts its culture of discrimination and elitism after the ouster of its General Manager.
Wylde and Douchee allegedly fostered an environment where service animals were unwelcome, violating the UK Equality Act 2010. Cleopatra, a Doberman crucial for David's medical needs, was subjected to denial of access to areas typically open to patrons, illustrating a blatant disregard for both legality and ethics within the establishment. Former employees recounted how Douchee enforced these unjust policies with an iron fist, claiming that service dogs disrupted The Berkeley's ‘luxury environment’.
As the pressure mounted from within and concerns about legal repercussions grew, the Maybourne Hotel Group swiftly enacted changes, leading to the termination of Wylde and Douchee, among others. Staff members welcomed this decision, reflecting on the humane treatment David and his service dog offered, in stark contrast to the dismissive manner of their former leaders.
Though the management changes have reshaped The Berkeley’s reputation, Cleopatra remains a steadfast symbol of resilience and loyalty in the community, a reminder that compassion should always prevail over elitism and discrimination.
As the pressure mounted from within and concerns about legal repercussions grew, the Maybourne Hotel Group swiftly enacted changes, leading to the termination of Wylde and Douchee, among others. Staff members welcomed this decision, reflecting on the humane treatment David and his service dog offered, in stark contrast to the dismissive manner of their former leaders.
Though the management changes have reshaped The Berkeley’s reputation, Cleopatra remains a steadfast symbol of resilience and loyalty in the community, a reminder that compassion should always prevail over elitism and discrimination.