New Regulations for Short-Term Rentals in Italy: No More Key Boxes

In a significant shift for tourists and hosts alike, Italy has mandated that short-term rental owners are now required to verify guests' identities in person, effectively banning the use of key boxes that allow self-check-in. This decision, instigated by Police Chief Vittorio Pisani, aims to bolster safety amid growing concerns regarding potential threats from unauthorized individuals that may be housed in tourist accommodations. The implementation of these measures coincides with a broader trend seen in cities like Florence, responding to the challenges posed by the increasing popularity of short-term rentals.

The rise of self-check-in systems, facilitated by key boxes, has often been linked to the issues of overtourism and the complaints regarding their aesthetic impact on local communities. Pisani argued the need for strict regulation citing the rising risk of accommodating individuals connected to criminal or terrorist organizations. In an official communication to local authorities, he asserted that "the duty to verify the identity of guests through a visual inspection is now confirmed" amidst the current international landscape.

This newly established policy comes during a time of heightened vigilance, particularly with significant events like the 2025 Jubilee celebrations planned by the Catholic Church. Rome's Mayor, Roberto Gualtieri, expressed support for the order, emphasizing its potential to enforce better controls on tourist accommodations while also addressing the issue of unfair competition in the hospitality sector. The city anticipates that this move will enhance accountability within the short-term rental market, all while ensuring a safer environment for visitors and residents alike.