Norsk Tipping mistakenly informed several thousand lottery players of inflated Eurojackpot prize amounts, resulting in CEO Tonje Sagstuen's resignation. The error, stemming from a conversion mishap from Euro to Norwegian kroner, did not lead to any payouts but left many hopeful winners frustrated and upset.
Confusion Strikes as Thousands Receive Misleading Lottery Winnings Notifications in Norway
Confusion Strikes as Thousands Receive Misleading Lottery Winnings Notifications in Norway
A major error leads Norsk Tipping to notify thousands of Norwegians about incorrect lottery winnings, igniting anger and disappointment among many.
In a shocking turn of events, thousands of Norwegians were led to believe they had won substantial amounts in the Eurojackpot lottery, only to learn that the notifications they received were the result of a major error by the state-owned company, Norsk Tipping. The incorrect notifications, sent out recently, stated that “several thousand” individuals had won life-changing sums.
However, Norsk Tipping clarified that a serious mistake in the currency conversion led to these inflated winnings. Instead of correctly dividing the Euro amounts by 100 to convert to Norwegian kroner, the company mistakenly multiplied them, resulting in wildly inaccurate prize values. Norsk Tipping has not disclosed the total number of affected individuals but confirmed the situation had created a wave of disappointment.
Following the incident, the CEO of Norsk Tipping, Tonje Sagstuen, publicly apologized for the mishap and resigned from her position just a day later. During her brief tenure as CEO, which began in September 2023, she had previously been with the company for nearly a decade. Sagstuen expressed her regret for the distress caused to customerswho had dreamt of newfound wealth and reassured that no incorrect payouts had been made to winners.
“I am completely sorry that we have let so many down, and I understand that people feel angry with us,” said Sagstuen. Many of those misled by the notifications had begun planning vacations, home renovations, or property purchases based on the incorrect information. One woman shared her frustration after thinking she had won 1.2 million kroner (around $119,000) but later discovered she was only entitled to a small fraction of that amount.
The board of Norsk Tipping met with the Ministry of Culture to address the situation. After conferring, Sagstuen decided to step down, admitting responsibility for the failures at the company. According to Minister of Culture and Equality Lubna Jaffery, such errors are unacceptable, especially given Norsk Tipping's exclusive rights to operate gaming services in the nation. She emphasized the necessity for the board to enhance their control measures and rectify their processes.
This incident has revived scrutiny of Norsk Tipping, a company that has recently faced backlash for multiple technical issues and errors, impacting public trust in their operations. The company acknowledged that they have been under significant criticism from both regulators and customers, indicating the need for immediate changes within the organization.
